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What to Do If You Can't Make the Photo

Published: Oct 19, 2026 | Updated: Oct 19, 2026 | About (Japanese)

Key points
  • Check the format
  • Check the image isn't too small
  • Try another browser

If Crop to ID Photo Size and Tile for Printing doesn't work, check the following.

Checklist

  1. Convert HEIC photos first with HEIC to JPG.
  2. Small images look rough when enlarged. Use a larger photo.
  3. Try another browser such as Safari or Chrome.
Use "Crop to ID Photo Size and Tile for Printing" (free)

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