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Why a PDF Can't Be Merged or Shows an Error

Published: Oct 19, 2026 | Updated: Oct 19, 2026 | About (Japanese)

Key points
  • Password-protected (encrypted) PDFs can't be loaded
  • A damaged PDF can sometimes be fixed by re-saving it in its original app
  • If too large, compress first

If merging shows an error, these are the likely causes.

1. A password is set

PDFs with a password or editing restrictions often can't be loaded. Ask the creator for a version without a password, or remove the password first.

2. The PDF is damaged

For example, a download that stopped halfway.

3. The file is too large

PDFs over several tens of MB can fail when the device runs out of memory.

4. The file isn't really a PDF

A file ending in .pdf can still be something else. If it is an image, convert it with "Photos to PDF" first and then merge.

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